The Databank Group staff is set to resume operations on January 10, 2023, after being instructed to work remotely from home earlier due to verbal abuse and threats made against them by clients.
According to Asaase Radio, the restart will take place at several independent investment firm branches across the country.
Databank stated that it “would use a staged strategy to re-opening its physical sites” in an email and text message sent to clients on January 7, 2023.
This development comes after clients of the investment bank allegedly abused staff members physically and verbally as a result of the bank’s failure to pay them their money.
However, the investment firm explained that this was due to ‘liquidity challenges’ as a result of the country’s current economic challenges.
Furthermore, the bank’s clients have been clamouring for their investment returns in the aftermath of the planned domestic debt exchange programme, which is expected to affect certain categories of bondholders.
Kojo Addae-Mensah, Chief Executive Officer of the Databank, explained in a Zoom interaction with clients on December 28, 2022 that clients’ fixed income investments in government of Ghana bonds had been impacted by the planned Domestic Debt Exchange programme announced by the Finance Ministry on December 5, 2022.
He added that the program’s announcement resulted in the secondary market closing, limiting the firms’ ability to proceed with bond sales in order to allow clients to redeem their investment withdrawal requests.
Join Our Whatsapp Group Job Alerts Here
Join Our Whatsapp Group News Alerts Here
Join Our Telegram News Alert Channel Here
Need a professional Website or Graphic designer for your business at affordable rates, Whatsapp us via Lemon Premium